Contact
Need a hand? You're in the right place. Get in touch with our team or browse our FAQs — we're here to help.
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1800 522 822
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info@laddr.com.au
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Frequently
asked questions
Got a question about how Laddr works? You’re in the right place. We’ve pulled together answers to the things people ask us most, from repayments to eligibility and everything in between. And if you don’t spot what you’re after, just reach out — we’re happy to help.
What is a Laddr facility?

Laddr is a working capital line of credit built specifically for good Reece customers.

It offers flexible, fast, and easy access to funds beyond the Reece trade account, using the customers Reece trading history — not financial statements or lengthy applications.

For everything beyond the Reece trade account, customers can use Laddr.

Who is Laddr designed for?

Laddr is designed for good Reece trade customers who:

  • Need the certainty of funds at the push of a button, 24/7
  • Need to deal with frequent payment timing gaps
  • Want flexibility to say "yes" to bigger jobs
  • Prefer to avoid paperwork, broker commissions, lengthy bank processes, and hidden fees
What can tradies use Laddr for?

Any business purpose including:

  • Wages and Subbies
  • Materials & Equipment
  • Tools or Vehicle Purchases
  • Tax Payments / BAS
  • Cashflow (Bills and Expenses)
  • Advertising and Marketing

Laddr is a super flexible working capital solution for trade businesses.

How much can customers access?

The Laddr Line of Credit is a funding facility with limits ranging from $3,000 to $250,000. This supports:

  • All trade businesses (big and small)
  • Smaller family run businesses and new-to-industry businesses
  • Larger commercial business and multi-crew operators

Limits are based on Reece trade account history and general business performance.

How long is the facility available for?

3 years.

Funds remain available for the full period as long as your business continues to perform adequately, repayments are made on time and the facility is being used periodically.

Does Laddr charge ongoing fees?

Laddr only charges interest, and interest is calculated daily on the outstanding daily balance.

Reece customers do not pay fees:

  • No fee to setup the facility
  • No ongoing fees (no drawdown fee, no weekly fee, no annual fee)
  • No fee for repaying early

Customers only pay interest on the funds they actually use, and only for the time they’re using them.

Example: Need funds for 1 day? No problem, pay interest for 1 day only.

What's the minimum drawdown?

Minimum Drawdown: $500.

This makes Laddr ideal for:

  • Everyday cashflow needs
  • Diverse funding needs — big and small
  • Plus, anytime access, available 24/7 through the Laddr customer portal
Can customers make extra payments?

Yes — full flexibility. Customers can make additional repayments anytime, with no penalties or fees for early repayment.

All we ask is that the minimum additional repayment is $100 (or the remaining balance, if lower).

Example: Unlike fixed-term loans, Laddr customers are not locked into a rigid repayment schedule. If a job settles early, clear the Laddr balance straight away and stop interest from accruing.

How do repayments work?

Repayments are weekly, via direct debit from the nominated business account. This keeps payments manageable and helps customers stay on top of cashflow.

A weekly payment consists of two parts:

  • Interest charged on the daily balance outstanding over the last 7 days, plus
  • 1% of the principal outstanding (after your most recent drawdown or early repayment).

Customers can repay at any time. Paying down in part or in full reduces interest — giving maximum flexibility and control over both the customer’s cashflow and the cost of borrowing.

Check out our calculator here to see what it costs you to borrow a certain amount for a specific period.

What interest rate applies?

0.35% — 0.54% per week, depending on the customer's Laddr risk grade.

There are no hidden charges, and the interest rate is disclosed upfront before signing the Laddr Line of Credit facility documents.

Are there any incentives for customers?

Yes — Laddr has introduced a rate-reduction feature.

Customers can earn automatic rate discounts over time, typically annually, based primarily on:

  • Laddr repayment performance
  • Reece trade account conduct

This reflects Laddr's philosophy of rewarding good account behaviour.

Look after us, we will look after you.

How to apply?

A simple, easy digital process completed in minutes.

Customers can apply through the maX portal and complete the Laddr application in minutes.

What’s involved:

  1. We assess each application digitally using the Reece maX trade account data (just choose to sign in with maX and you are on your way)
  2. If the Reece trade data is good, then we are highly likely to make an offer as long as the business and customer’s credit files are in decent shape (and we will only run a credit file if we think we can lend to the business)
  3. We then do a quick digital ID check online (as all lenders need to do this)

No branch visits, no paperwork!

Note — if the Reece trade information is not so strong, or the credit file is not perfect, or the requested facility amount is higher, we may ask for bank data permission via Experian, our trusted partner. This is safe and secure, and completed online in minutes.

Is the customer locked into anything?

No.

  • No obligation to draw funds
  • No cost if facility isn't used
  • Customer stays fully in control

Every part of this facility has been designed with tradies in mind — so that they can access the right funding solutions to enhance the business, instead of slowing it down.

What makes Laddr different?
  • Built specifically for tradies
  • No upfront or ongoing fees
  • No paperwork or financials
  • Faster, simpler applications based on Reece data
  • Backed by Reece
  • Access funds 24/7, when needed